Support

WP Legal Eagle help

Quick answers to the questions we get most. Still stuck? Email us and a real person will reply.

Email support

Tell us your website address and what you see. A screenshot helps.

support@forgecovelabs.com

Support form

Prefer a form? Use the ForgeCove Labs support page.

https://forgecovelabs.com/support/
Questions

Good to know

Where's my license key?

Your license key and download are in the ForgeCove Access Center: https://access.forgecovelabs.com/. We email you the sign-in link after you buy. Use the same email address you bought with.

How do I install and activate WP Legal Eagle?
  1. Download WP Legal Eagle from the Access Center and copy your license key.
  2. In WordPress, go to Plugins → Add New Plugin → Upload Plugin, choose the zip file, press Install Now, then Activate.
  3. Open Legal Eagle → License in the WordPress menu, paste your key and press Activate.
  4. Run the 3-step setup and press Protect my site.

The Getting Started manual shows every step with pictures.

I bought Pro or Agency. What do I install?

Nothing extra. WP Legal Eagle is one plugin with one license key. Pro, Agency and Agency Starter are levels your key switches on inside WP Legal Eagle. They switch on by themselves within a few hours of buying; to switch them on now, open Legal Eagle → License and press Check now.

How many sites can I use it on?
PlanSites
WP Legal EagleUp to 25 of your own websites
ProUp to 50 sites (Pro also covers WP Legal Eagle on those 50)
AgencyUp to 1,000 client sites
Agency StarterUp to 50 client sites

Moving to a new website? On the old site open Legal Eagle → License and press Remove from this site to free the slot, then activate on the new one.

How do refunds work?

Every plan has a 30-day money-back guarantee. If it isn't right for you, email support@forgecovelabs.com within 30 days of buying and you'll get every cent back. See the refund policy.

I still have the old Pro or Agency add-on plugins.

Since version 7, Pro and Agency are built into WP Legal Eagle. Update WP Legal Eagle to the latest version: the old add-ons switch off by themselves and everything keeps working, with the same key, settings and pages. Then delete the old add-ons (WordPress offers a one-click button, or use Plugins → Delete). Your data is kept.

Is WP Legal Eagle legal advice?

No. It gives you well-written templates and tools for legal pages and consent. For anything unusual about your business, check with a lawyer.