Refund Policy

Last updated: October 13, 2026

1. The guarantee

Every product we sell, including ClearSignal, WP Legal Eagle, WP SaySo and PageLift, and each upgrade or add-on bought in a sales funnel, comes with a 30-day money-back guarantee. The 30 days start on the date of your purchase, as shown on your receipt.

Each purchase is handled separately. For example, if you bought a main product and an upgrade, you can ask for a refund on just the upgrade, or on both.

This guarantee is in addition to any rights you have under the consumer laws of your country. It doesn’t replace them.

2. How to ask for a refund

Use either of these:

• Email us at support@forgecovelabs.com from the email address you used to buy, or include that email address. Add your order or transaction ID from your WarriorPlus receipt if you have it, and tell us which product(s) you want refunded.
• Through WarriorPlus, using the refund or support option for your purchase in your WarriorPlus account or receipt.

Your request needs to reach us within 30 days of the purchase date. We aim to process refunds within 5 business days of receiving your request.

Having a technical problem? You’re still welcome to a refund, but tell us about it first if you like. With the product version, your WordPress and PHP versions, and the exact error message, we can often fix it quickly.

3. How the refund is paid

Our products are sold through WarriorPlus, so refunds are issued through WarriorPlus back to the original payment method (for example your PayPal account or card). We can’t refund to a different account or method. Once the refund is issued, how long it takes to appear depends on PayPal, your card issuer or your bank, and is usually a few business days.

You get back the full amount you paid for the refunded product. If WarriorPlus or your payment provider charged you any separate fee or currency conversion, those are handled under their own policies.

4. What happens to your licence

• When a product is refunded, its licence ends and its license key stops working. It will no longer receive updates, support, or features that need an active licence, and you lose access to its downloads in the ForgeCove Access Center.
• Please deactivate and delete the refunded plugin from your sites.
• Content you already published stays yours. Our plugins are designed so that pages and content they already created on your site (for example legal pages from WP Legal Eagle) keep working after a licence ends. You are responsible for keeping that content accurate.
• Refunding one product doesn’t affect licences for other products you’ve kept.

5. After 30 days

After the 30-day guarantee period, we don’t offer refunds or partial refunds, except where the law requires us to (for example if a product is faulty or not as described and your local consumer law gives you a remedy). If something isn’t working, please contact us anyway and we will do our best to help.

6. Chargebacks

Please contact us before disputing a payment with PayPal or your bank. We honor the guarantee, and a refund is faster and simpler for everyone than a chargeback. If a payment is disputed or reversed, the related licences, license keys, downloads, updates and support are suspended while the dispute is open and end if the dispute is decided in your favour. If you have been charged in error or don’t recognise a charge, email us and we will look into it straight away.

7. Fair use

The guarantee is meant for genuine customers. If we see clear abuse, such as repeatedly buying and refunding the same product, we may decline future purchases from that account. This doesn’t affect your right to a refund on a purchase within its 30 days.

8. Contact

• Email: support@forgecovelabs.com

See also our Terms of Service and Privacy Policy.